The intent of Business Process of Reengineering is to make organizations significantly more flexible, responsive, efficient, and effective for their customers, employees and other stakeholders.
When process of reengineering is applied, a business’s priorities must change in the following ways:
+ From manager/owner to customer focus.
+ From controlled workers to empowered, involved process owners and decision makers.
+ From activity-based work to a results orientation.
+ From scorekeeping to leading and teaching so that people measure their own results.
+ From functional (vertical) to process (horizontal/cross functional) orientation.
+ From serial to simultaneous
+ From complex to simple.
+ From status quo to inventing new systems and processes and looking toward the future.
Ref: Consultus
